For our Adult Care programmes, face-to-face on-site visits remain a critical part of our delivery model. These visits allow our specialist coaches to observe learners in their natural working environment, ensuring skills are demonstrated safely, professionally and in line with regulatory standards.
Observation in practice strengthens safeguarding, care quality and compliance, while allowing real-time feedback and development. It also enables meaningful collaboration with line managers, ensuring the apprenticeship supports organisational priorities. These visits are focused, purposeful and designed to embed competence — not just complete paperwork — supporting both learner confidence and employer quality assurance.
Our AI-Savvy programmes begin with high-impact, in-person masterclasses designed to accelerate understanding and practical application. Open cohorts attend two consecutive full-day sessions, including lunch, creating space for immersive learning and valuable cross-sector networking. For larger employer cohorts, masterclasses can be delivered on-site, tailored to organisational context and priorities.
These sessions focus on practical implementation, strategic thinking and hands-on experimentation – not theory alone. By bringing leaders together in person, we create energy, accountability and shared momentum, ensuring AI adoption is coordinated, ethical and commercially focused from day one.
Our monthly online peer group workshops bring together learners studying the same programme to explore work-based activities and applied topics. These live sessions encourage discussion, shared problem-solving and collaborative reflection. Learners gain insight into how other organisations approach similar challenges, broadening perspective while reinforcing core knowledge, skills and behaviours. Workshops are structured but interactive, ensuring every participant contributes and applies learning to their own workplace context.
This group dynamic builds confidence, accountability and professional networks, while maintaining flexibility through virtual delivery. It ensures progress remains consistent and aligned to programme milestones.
Every learner is supported by a dedicated coach for the full duration of their programme. Through structured 1-to-1 video coaching sessions, we personalise the learning journey to both the individual and their employer’s objectives. Coaches work closely with line managers to ensure knowledge is applied in role, skills are embedded, and behaviours are strengthened.
These sessions focus on practical impact – driving measurable return on investment rather than theoretical completion. Progress reviews, milestone tracking and targeted development planning ensure learners remain on track, motivated and stretching towards distinction where appropriate.
As part of our AI-Savvy programmes, learners are invited to attend optional online diagnostic surgeries at the end of each module. These open sessions provide additional support, troubleshooting and deeper exploration of complex topics. Participants can bring real organisational challenges, refine implementation plans or explore advanced applications of AI tools. The environment is informal yet focused, allowing learners to gain clarity and confidence before progressing further.
These surgeries ensure no learner is left uncertain and provide space for those who wish to go beyond the core curriculum and accelerate impact.
Our non-mandatory deep dive workshops provide extended learning around specific modules and subject areas. Designed for learners and employers who want to stretch beyond baseline competence, these sessions explore advanced concepts, higher-level application and strategic integration. They are particularly valuable for those targeting distinction outcomes or seeking to lead wider organisational change.
Delivered online for accessibility, deep dives combine expert input with practical discussion and case-based learning. These workshops reinforce our commitment to high standards – supporting learners not just to pass, but to excel and deliver meaningful impact within their organisation.
Some of our AAT Accountancy programmes are delivered through a five-day residential block each month in the beautiful and historic city of Bath. Located within walking distance of the train station, our specialist accountancy training centre provides a focused, professional learning environment designed for deep concentration and rapid progression.
Equipped with state-of-the-art IT suites and dedicated classrooms, learners spend five intensive days each month immersed in structured teaching, guided practice and exam preparation. This distraction-free environment enables candidates to stretch towards distinction-level performance while building technical confidence. All AAT examinations are completed within the training centre, ensuring familiarity, structure and strong assessment outcomes.
Off-the-job learning is often misunderstood. It does not mean time off work, and it does not mean employees sitting in a classroom every week.
Its purpose is straightforward: to ensure apprentices are genuinely developing new knowledge, skills and behaviours, and that employers remain actively engaged in that development journey..
For a full-time employee, this typically equates to around six hours per week dedicated to professional development.
Our programmes combine guided learning with us and structured learning in the workplace. Some time is spent in workshops, coaching or masterclasses. Some time is spent applying learning in role. The key is that development is intentional, supported and documented – not disruptive.
Done properly, off-the-job learning strengthens performance rather than reducing productivity.
At Skills Funding Group, our delivery model is designed around one core principle: learning must translate into measurable workplace impact.
We combine face-to-face engagement, immersive masterclasses, structured peer collaboration and personalised 1-to-1 coaching to ensure knowledge is not only understood but embedded. Every element of our model is intentional. It balances flexibility with accountability, challenge with support, and technical knowledge with real-world application.
Rather than relying on a single format, we blend in-person, online and workplace-based learning to suit the programme and sector. Whether observing care practice on site, delivering high-energy AI masterclasses, or coaching individuals towards distinction, our approach ensures learners, employers and coaches work in partnership throughout the journey.
The result is more than course completion – it is sustained capability, stronger performance and clear return on investment.
Off-the-job learning includes activities that develop new knowledge, skills and behaviours beyond normal day-to-day duties. Examples include:
It does not include routine tasks that the employee could already complete competently before starting the programme.
Frequently Asked Questions:
Does this mean my employee needs one day off per week?
Will this reduce productivity?
Who is responsible for off-the-job learning?
What if we already run regular training and 1–2–1s?
How do we evidence it?
The people behind Skills Funding Group — experienced, dedicated, and passionate about making skills funding work.
Managing Director
Managing Director
Customer Success Manager
Customer Success Manager
Customer Success Manager
Customer Success Manager
Customer Success Manager
Customer Success Manager
Head of Data & Technology
Head of Data & Technology
Each team member brings deep sector expertise and real-world experience.
From care sector leadership to data & technology, our team has walked the walk.
We're real people, with real expertise — and we treat every client the same way we'd want to be treated.
Skills Funding Group brings together a powerful combination of strategic oversight, funding expertise and specialist delivery experience. Rather than relying on a single training model or generic provision, we work with a carefully selected network of established, specialist delivery partners—each with deep expertise in their own sector.
This approach allows us to offer employers and learners the breadth of a large organisation, with the quality, flexibility and personal support of small specialists.
This collective experience means training is not theoretical or detached from the workplace—it is shaped by real business environments, real challenges and real outcomes.Across our delivery partner network, we bring together:
Our delivery partners specialise in distinct occupational areas, allowing Skills Funding Group to support a wide range of sectors and job roles. From operational and frontline roles to professional, technical and leadership development, programmes are designed with depth, relevance and occupational credibility at their core.This specialist focus ensures:
Every programme supported by Skills Funding Group is shaped around employer needs. We work with businesses to understand their workforce challenges, growth plans and skills gaps—then align them with the most appropriate delivery expertise.This results in:
Whether learners are new to the workplace or advancing their careers, the experience is designed to be supportive, motivating and outcomes-driven.Learner support is central to our delivery model. Our partners are known for their people-focused approach, offering:
Because our delivery partners are specialists rather than large, impersonal organisations, they are able to respond quickly and adapt programmes where appropriate. This agilityLearner support is central to our delivery model. Our partners are known for their people-focused approach, offering:
A joined-up, experience-led model that brings the right expertise to the right employer and learner—at the right time. Not a single provider with limited scope. Not a disconnected marketplace. Something better.
Your Customer Success Manager becomes your consistent point of contact across all training and funding activity. They take time to understand your organisation, your people and your priorities, ensuring continuity and clarity at every stage. This means:
Rather than reacting to individual training requests, Customer Success Managers work proactively with employers to understand wider workforce goals. This allows Skills Funding Group to support, The result is a joined-up approach to skills investment, not disconnected training activity.
Your Customer Success Manager coordinates the full journey—from early conversations and funding guidance through to delivery, progress and outcomes. They act as the bridge between employers, learners and delivery partners, ensuring everything runs smoothly. Support includesAll without burdening employers with unnecessary admin or complexity. All without burdening employers with unnecessary admin or complexity.
Every organisation is different. Customer Success Managers adapt their approach to reflect your size, sector and internal capability—whether you’re a small business investing in skills for the first time or a larger employer managing ongoing workforce development. This flexibility allows:
While employers are the primary partners, learners are central to success. Customer Success Managers help ensure learners feel supported, informed and motivated—while keeping employers fully sighted on progress and outcomes. This balanced approach helps:
Skills Funding Group is not about delivering a single apprenticeship and moving on. Customer Success Managers stay engaged over time—reviewing outcomes, identifying next opportunities and adapting support as organisations evolve. Over time, this creates:
Funding rules, standards and priorities change. Customer Success Managers stay close to these developments, helping employers navigate change with confidence and clarity. This means you always have:
A strong start sets the tone for success. Our onboarding process is designed to be:
Training is designed to be practical, relevant and engaging. Content is:
At Skills Funding Group, partnership isn’t a buzzword—it’s how we work. Every employer we support is assigned a dedicated Customer Success Manager, whose role is to work alongside the business as a long-term, trusted partner for funding, training and skills advice. This is not a short-term relationship or a single programme focus. It’s an ongoing partnership designed to evolve as your organisation grows.
Working Knowledge delivers cutting-edge apprenticeship training in AI, Marketing, Leadership and Management, designed and delivered by industry-leading experts. Their programmes are anything but off-the-shelf—each curriculum is built around the real-world skills and strategies businesses need to succeed in a fast-moving digital landscape. What truly sets Working Knowledge apart is the depth of their approach. Apprentices benefit from expert-led learning combined with personalised coaching, while employers receive wrap-around support to help embed learning into the workplace. This holistic model ensures apprenticeships deliver genuine impact for both learner and organisation. With a reputation for exceeding national standards, Working Knowledge is redefining what quality training looks like—delivering programmes that don’t just meet requirements, but drive measurable change.
Professional Apprenticeships is an Ofsted Outstanding training provider, recognised for delivering high-quality apprenticeship programmes that combine expert instruction with real-world application. Their portfolio spans Marketing, Customer Service, Technical, Data & Analytics, Leadership and Management, all designed to develop job-ready skills aligned with current industry needs. Apprentices earn while they learn, applying new knowledge directly in the workplace, while employers build capable, motivated teams. Renowned for their exceptional learner support and consistently strong feedback, Professional Apprenticeships is a trusted partner for organisations that value quality, structure and long-term workforce development.
Bespoke Consultancy Education (BCE) is a specialist training provider dedicated to supporting the Care and Early Years sectors. With deep industry insight and a practical, hands-on approach, BCE delivers tailored programmes that equip care professionals—from frontline staff to senior leaders—with the skills and confidence to thrive. Their funded training offer supports organisations with compliance-led, high-quality development, including support around funding for overseas staff. BCE is known for setting high expectations and providing strong learner support, with many learners achieving distinctions as a result. What truly differentiates BCE is their people. From directors to tutors and assessors, the entire team brings real-world care experience, ensuring training is relevant, empathetic and grounded in the realities of the sector.
Kiwi Education is a forward-thinking apprenticeship training provider with over a decade of experience delivering high-quality, responsive programmes across the UK and internationally. Their experienced delivery team brings strong industry backgrounds and a commercially aware mindset, ensuring training aligns with business goals while maintaining an engaging and supportive learner experience. Kiwi Education places a strong emphasis on motivation and enjoyment—believing that when learners are engaged, outcomes improve. Founded in Southampton, they have grown steadily and continue to innovate, most recently launching a suite of green and sustainability-focused courses to support future-ready skills.
Every stage wrapped in outstanding account management by dedicated Customer Success Managers—ensuring positive experiences, quick issue resolution and ongoing progression.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.