From day one, both learners and employers are supported by a dedicated Customer Success Manager (CSM). They act as your main point of contact throughout the course and beyond — scheduling regular check-ins, monitoring progress, and ensuring training stays aligned to business objectives. We also provide funding expertise, industry updates, progression planning, and eligibility support.
Expect around 4 hours per week dedicated to course activity, with an additional 2+ hours where learning is naturally embedded into normal work duties. Monthly workshops usually run as half-day or full-day sessions. One-to-one sessions typically last 2–3 hours, once or twice per month.
In short, no. All training can be delivered on site or remotely via video call. Some courses offer optional in-person workshops at venues across England including Bristol, London, Birmingham and Manchester.
Yes — and it has to be. You cannot enrol on a course that is not relevant to your job role. We create an Individual Learning Plan (ILP) tailored to you, following our '3 I's' approach: Intent, Implementation, and Impact.
No there are no penalties.
That said, apprenticeships and funded courses are a commitment, so we strongly encourage candidates and employers to only start a course if they intend to complete it.
Unlock industry-recognised qualifications designed to boost your skills, enhance career prospects, and support business growth.
We use a range of funding streams, all of which are explained in more detail on the Funding page of our website.
Most courses are funded through:
There is, understandably, a lot of paperwork involved. but that's our job. We handle the process on your behalf.
Depending on the course, training may include a combination of:
We'll work with you to identify the most suitable course - usually via a video call, but phone, WhatsApp or email are also fine.
We'll discuss:
You can also browse the Funded Courses page on our website beforehand. If something catches your eye, we'll help narrow it down to the best fit.
You can only complete one course at a time, but you can progress onto another course once the first is completed. We'll help you plan the best route and progression pathway.
Because these courses are vocational, they require employer commitment. Courses may be:
You cannot personally pay the employer contribution for funded courses. However, unfunded courses can be purchased directly and are listed in the Unfunded Courses section of our website.
For funded or partially funded courses, candidates must:
There are no formal entry requirements, although candidates should have a good standard of numeracy and literacy to succeed.
Yes. As long as your degree is in a different subject area to the course you wish to study, you are still eligible.
I am studying part-time already
Yes, provided your current course is not government funded.
If it is funded, you will need to wait until it finishes. Candidates can only complete one funded course at a time.
With your employer's permission, simply: