Building skilled teams, Unlocking opportunity.

At Skills Funding Group, we help employers build skilled, confident teams—and help people unlock opportunities through funded training.   We specialise in making skills funding work in the real world. That means helping organisations upskill their workforce in a way that’s practical, compliant, and genuinely valuable, while giving learners clear, accessible routes into training that can move their careers forward.

Making skills funding work in the real world.

We specialise in making skills funding work in the real world. That means helping organisations upskill their workforce in a way that’s practical, compliant, and genuinely valuable, while giving learners clear, accessible routes into training that can move their careers forward.

For Employers

If you’re an MD, senior leader, or part of a people or HR team, you’ll know that developing skills is essential—but navigating funding, eligibility, and delivery can feel complex and time-consuming.

That’s where we come in.

We work alongside employers to:

Our approach is straightforward and commercial. We focus on outcomes, not jargon—helping you invest in your people with confidence.

For Learners

Many of the people who find us are ambitious individuals looking to upskill, retrain, or take the next step in their career.

Whether you’re already in work or exploring new opportunities, we help you understand:

In many cases, it’s learners who spark the journey—bringing new ideas and opportunities back into their organisation. We’re here to support that, every step of the way.

Meet the Team

The people behind Skills Funding Group — experienced, dedicated, and passionate about making skills funding work.

Mike West

Managing Director

Hannah Pratten

Customer Success Manager

Leah Tromans

Customer Success Manager

Melanie Buckley (Mel)

Customer Success Manager

Mohammad Shahid

Head of Data & Technology

Specialists in their own right

Each team member brings deep sector expertise and real-world experience.

Hands-on experience

From care sector leadership to data & technology, our team has walked the walk.

A human approach

We're real people, with real expertise — and we treat every client the same way we'd want to be treated.

Our Philosophy

We believe skills funding should enable growth, not create barriers.

Clarity

We focus on plain-English guidance, cutting through complexity so employers and learners always know where they stand.

Integrity

No hard sell. No unnecessary complexity. Just honest guidance and well-delivered solutions, always in the best interests of our partners.

Partnership

We work alongside employers and learners as long-term partners, evolving support as organisations grow and change.

Outcomes

We don't just support training—we help make it happen. Every programme is designed to deliver real, measurable results.

Experience that goes beyond.

Skills Funding Group brings together a powerful combination of strategic oversight, funding expertise and specialist delivery experience. Rather than relying on a single training model or generic provision, we work with a carefully selected network of established, specialist delivery partners—each with deep expertise in their own sector.

This approach allows us to offer employers and learners the breadth of a large organisation, with the quality, flexibility and personal support of small specialists.

A Collective Depth of Experience

This collective experience means training is not theoretical or detached from the workplace—it is shaped by real business environments, real challenges and real outcomes.Across our delivery partner network, we bring together:

Specialist Knowledge, Not One-Size-Fits-All

Our delivery partners specialise in distinct occupational areas, allowing Skills Funding Group to support a wide range of sectors and job roles. From operational and frontline roles to professional, technical and leadership development, programmes are designed with depth, relevance and occupational credibility at their core.This specialist focus ensures:

Employer-Led by Design

Every programme supported by Skills Funding Group is shaped around employer needs. We work with businesses to understand their workforce challenges, growth plans and skills gaps—then align them with the most appropriate delivery expertise.This results in:

High-Quality Learner Experience

Whether learners are new to the workplace or advancing their careers, the experience is designed to be supportive, motivating and outcomes-driven.Learner support is central to our delivery model. Our partners are known for their people-focused approach, offering:

Agility and Personal Service

Because our delivery partners are specialists rather than large, impersonal organisations, they are able to respond quickly and adapt programmes where appropriate. This agilityLearner support is central to our delivery model. Our partners are known for their people-focused approach, offering:

Confidence Through Compliance and Governance

Behind the scenes, Skills Funding Group ensures that all training delivered through our network meets the required funding, quality and regulatory standards. Employers can be confident that This balance of compliance and practicality is a key reason organisations choose to work with us.

The Best of Both Worlds

A joined-up, experience-led model that brings the right expertise to the right employer and learner—at the right time. Not a single provider with limited scope. Not a disconnected marketplace. Something better.

The Best of Both Worlds

By combining strategic leadership and funding expertise with specialist delivery excellence, Skills Funding Group offers something different: But a joined-up, experience-led model that brings the right expertise to the right employer and learner—at the right time.

The Success Blueprint

At Skills Funding Group, partnership isn’t a buzzword—it’s how we work. Every employer we support is assigned a dedicated Customer Success Manager, whose role is to work alongside the business as a long-term, trusted partner for funding, training and skills advice. This is not a short-term relationship or a single programme focus. It’s an ongoing partnership designed to evolve as your organisation grows.

Our Success Blueprint

At Skills Funding Group, great outcomes don’t happen by chance. They are the result of a clear, proven blueprint—built on experience, quality and an unwavering focus on what works for employers and learners.

Before an employer or learner even engages with us, the foundations are already in place. We only offer training that we know can be delivered exceptionally well. If we can’t deliver something brilliantly, we don’t deliver it at all.

 

Strong Foundations: Quality and Funding – We begin with two non-negotiables:

Outstanding courses

Every programme we support has been carefully selected for its quality, relevance and impact. These are courses that deliver real skills, align with workplace needs and stand up to scrutiny.

 

This ensures confidence from day one—for employers, learners and stakeholders.

Funded pathways that unlock opportunity

We hold the appropriate contracts and partnerships with government and local authorities to provide access to funded training. This allows employers and learners to develop skills that matter—without unnecessary financial barriers or uncertainty.

With these foundations in place, we know exactly how to deliver an exceptional experience when someone shows interest.

1. Meaningful Discovery

Every successful journey starts with understanding. We begin with a structured, in-depth discovery conversation to explore:

  • business or career goals
  • skills gaps and challenges
  • desired outcomes and timescales
  • funding eligibility and options

This ensures the right solution is identified from the outset—no assumptions, no misalignment.

2. Clear, Honest Information, Advice and Guidance

Once options are identified, we provide brilliant Information, Advice and Guidance. This includes:

  • clear explanations of course content and expectations
  • realistic discussion of commitment and workload
  • transparent funding and eligibility guidance

 

Decisions are made with confidence, not pressure.

3. Engaging, Well-Managed Onboarding

A strong start sets the tone for success. Our onboarding process is designed to be:

  • smooth and well-coordinated
  • welcoming and engaging
  • clear on next steps and responsibilities

Learners feel supported, and employers know exactly what to expect.

4. Early and Visible Return on Investment

We focus on quick, meaningful wins. From the early stages, learners begin applying new skills in the workplace—delivering tangible value to employers and building momentum for individuals.

 

This early ROI reinforces confidence and commitment on all sides.

5. Relevant, Engaging Learning Content

Training is designed to be practical, relevant and engaging. Content is:

  • aligned to real job roles
  • shaped by industry and employer needs
  • delivered in ways that support different learning styles

 

This keeps learners motivated and employers invested.

6. Achievement and Celebration of Success

Success deserves recognition. We actively celebrate milestones and achievements, reinforcing:

  • learner confidence and motivation
  • employer pride in their people
  • the value of skills investment

Completion is not just an endpoint—it’s a moment to recognise progress and impact.

7. Progression Beyond the Programme

The journey doesn’t stop at completion. We work with employers and learners to identify:

  • next steps in development
  • further progression opportunities
  • pathways to higher responsibility or new roles

 

This ensures skills investment continues to deliver long-term value.

8. Wrapped in Outstanding Account Management

Every stage of the Success Blueprint is supported by dedicated Customer Success Managers, providing consistent, proactive account management throughout.

They ensure:

  • experiences remain positive and aligned to outcomes
  • issues are addressed quickly and pragmatically
  • opportunities for improvement and progression are identified

This is what turns a well-designed process into a genuinely exceptional experience.

In Summary

The Skills Funding Group Success Blueprint brings together quality training, funded opportunity and expert support into a single, proven approach. It’s how we consistently deliver strong outcomes for employers and learners—and why our partnerships are built to last.

Let’s get the conversation started!